- Pending: Cashback is in your ShopBack account and it is being confirmed and validated by the partner store. If you make any cancellations, returns or exchanges, your Cashback will be voided.
- Redeemable: Cashback has been validated by the partner store and you can request for a payout into your bank if the total amount of “Redeemable” Cashback is more than RM 10.00.
- Payout: Two statuses
- Processing: This means that you have successfully requested for a payout of your Cashback and our Accounts team is processing your payout. Your payout should be deposited in your bank account within 7-14 working days.
- Paid: Your payout has been successfully deposited into your bank.
What do the Cashback statuses mean in my ShopBack account?
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