Your Cashback will change from “Pending” to “Redeemable” after the pending period has elapsed. The pending period differs for each store and can be found on each individual store page under “Cashback redeemable within”. The duration of the pending period is subjected to each store’s policy on cancellations, returns and exchanges. This allows for the partner store to validate the order and to prevent fraudulent transactions.
For travel stores, Cashback will only become “Redeemable” 60 days after your travel has been completed.