In rarer cases, our partner stores take time to finalize the Cashback result. In this case, they might require more time to complete the verification.
In other situations, that would mean that your Cashback is tracked initially at RM0, however, it will be updated to the correct amount upon validation. You can refer to the merchant's terms and conditions!
If you have any further queries, please do not hesitate to click here and we will be glad to assist you!