In rarer cases, our partner stores take time to finalize the Cashback result. In this case, they might require more time to complete the verification.
In other situations, that would mean that your Cashback is tracked initially at RM0, however, it will be updated to the correct amount upon validation. You can refer to the merchant's terms and conditions!
Please feel free to chat with our ShopBack Virtual Assistance if you have any queries! 😊