My Cashback amount is wrong. What should I do?

Usually, taxes and shipping costs are not included in the Cashback rate. Please be sure to read through each partner store's terms and conditions.

For other cases, please write in to for us to help. Alternatively, you can chat with us here for a speedy response!

NOTE: Our live chat is operational on weekdays Monday to Friday, from 9.30am till 6pm!

Can’t find what you need? Reach out to us!

Shopback Help Center Footer Banner