What passwords do I need to enter when I make a Cashback withdrawal request?

There will be 2 passwords prompted:

1) Your ShopBack login password - enter in the "Verify Password" section (not applicable to Facebook login accounts); and
2) One-Time-Password (OTP) - this is a password that will sent via SMS to your phone number. Enter to verify and confirm withdrawal.

If you are still facing issues, please contact us at help@shopback.my

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