I'm unable to enter my phone number during the withdrawal process, what do I do?

You may not be able to enter your phone number for the following reasons:

1) You may have input an invalid phone number format (type in your number without country dial code of +60)
2) There may already have been another ShopBack account registered under your phone number

For assistance, please contact us at help@shopback.my

Can’t find what you need? Reach out to us!

Shopback Help Center Footer Banner