Why do I have to wait so long for my Cashback to become "Confirmed"?

To ensure that Cashback is fairly and accurately given back to customers, our partner stores set a Claim Time of approximately 45-120 days to carefully review and validate your orders. This timeframe usually consists of post-return/cancellation periods, as well as time allowed for the partner store to validate it accurately.


Please feel free to chat with our ShopBack Virtual Assistance if you have any queries! 😊

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