I entered the wrong details for my Cashback withdrawal. What should I do?

To amend your withdrawal details, you will need to remove the details entered in your ShopBack account and re-enter the correct details.

If you have already submitted a withdrawal request with the wrong details, please reach out to us immediately via Live Chat here, or email our Customer Service Team at help@shopback.my with your ShopBack account email address, your withdrawal details to inform for the request to be halted.

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