How do I retrieve proof of my Cashback withdrawal?

To request for remittance advice/transfer slip for your withdrawal request, please write in directly to our Customer Service Team through email to help@shopback.my with your ShopBack account email address and the details of your withdrawal (which you can retrieve from your ShopBack account under "Withdrawal History").

Alternatively, you may reach out to our friendly live chat agents here!

Can’t find what you need? Reach out to us!

Shopback Help Center Footer Banner