How do I change my password?

Click here or click on the “Forgot Password” link at the login page. Enter your e-mail address and a reset password email will be sent to your email inbox.

Alternatively, if you are already logged in and would like to change your password, click here and you would be able to update your password there.

If you are on the ShopBack app, tap on the user icon at the top right of the screen, scroll down to the bottom of the screen and tap on 'Change Password'. You can view as per below:


* Note: The password reset link will expire after 30 minutes


Please feel free to chat with our ShopBack Virtual Assistance if you have any queries! 😊


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