What are the criteria for my Bonus Cashback to be confirmed?

Bonus Cashback earned in a ShopBack account will be reflected under “pending” status at first, where a set of terms and conditions are required to be met to move the Bonus amount to the available balance.

Once an amount of RM10 confirmed Cashback from purchases has been accumulated as well as getting the withdrawal details updated, one will see the Bonus amount reflected within 5 working days in the available balance accordingly unless otherwise stated. You can refer to an example of the criteria as per the screenshot below:

 

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For further clarification, do reach out to our friendly live chat agents here!

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