Voucher General Inquiries

1. What are Vouchers?

Vouchers are deals that you can purchase in advance and apply before checkout when you make a purchase directly at your favourite merchant store. Each Voucher will have different offers and Cashback percentages.


2. Where can I see the Voucher I’ve bought?

On your account screen in the ShopBack app, tap on ‘Deal Purchases’ to see the deals you’ve bought.


3. What is Store Credits?

Store Credits are deals that can be purchased and loaded into your account on the merchant’s website/app. Store credits are stackable with in-store promo codes and can be used on multiple orders.

Depending on the merchant platform, your Store Credit will be utilised during item checkout.


If you have any further queries, please feel free to chat with our ShopBack Virtual Assistance and we will be glad to assist you!😄

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