What happens if I missed paying my instalments?

There’ll be late payment fees on overdue payments. If you’re facing difficulties with your current default card, you can change your selected card to another based on the step-by-step guide here.


Order Value Late Payment Charge
MYR 0.00 - 99.99 MYR 7.50
MYR 100.00 - 499.99

MYR 25

MYR 500.00 and above MYR 75

Note: ShopBack reserves the right to change these terms and conditions without prior notice. If any changes are made, the revised terms and conditions shall be posted on this website immediately.


We get it, sometimes you may overlook or forget a payment. Don't worry, a ShopBack representative will contact you about your overdue payments to provide any necessary assistance. If you’re unsure, the collections team is contactable via my.collections@shopback.com

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