I did not receive my order after the estimated delivery date.

If there is a tracking link, you might want to check the delivery status. It could be due to reasons like local delays within your area, public holidays, festive seasons, or unforeseen weather conditions.

On the delivery of your products and services, you could reach out directly to the stores (retailers and service providers) you purchased from.

As a friendly reminder, you’ll still need to make payments unless the store initiates a refund. If you have difficulties contacting them, please reach out to our Customer Service Team, and we’ll do our best to help you.

Can’t find what you need? Reach out to us!