Logo Shopback Logo

Help Center

Shopback Support Shopback Support
  1. ShopBack MY
  2. Cashback

Cashback


Get Cashback

  • How do I earn Cashback from ShopBack?
  • How do I know if my Cashback is tracked?
  • Can you track my Cashback if I forget to click through from ShopBack?

Cashback Status

  • What do the Cashback statuses mean in my ShopBack account?
  • When will my Cashback change from “Pending” to “Confirmed”?
  • Why my cashback has passed the pending period but has not turned “Confirmed”?
  • Does cashback expire?

Missing or "Wrong" Cashback amount

  • Why didn’t I get Cashback?
  • Why did I get the “wrong” amount of Cashback?

Cashing Out

  • When can I withdraw my Cashback?
  • How do I request for a payout into my bank account?
  • Why haven’t I received my payout yet?