Card Data Security
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Why do I need to add a debit/credit card?Traditional Cashback programs normally require you to present a coupon, voucher, or QR code to the outlet staff. We think this is a troublesome way for you to earn Cashback. Instead, ShopBack has partnered with Visa and Mastercard to automatically...
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Will you charge my credit/debit card?ShopBack is 100% free-to-use – there are no fees or costs involved, and ShopBack does not have the ability to charge your card unless the linked card is used for deal purchases. 📌 Note: Some banks will make a small charge on your card for veri...
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Can you see all my debit/credit card transactions?No, we cannot. ShopBack is bound by very strict rules on what kind of transaction data it receives. Visa and Mastercard will only share certain pieces of information of a transaction with ShopBack. Visa and Mastercard do not share any other tran...
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How many debit/credit cards can I add to my Account?We are working closely with our bank partners to give the best deal to all ShopBack users. You can now link your card into the ShopBack account and it can be up to 10 cards per ShopBack account. As a quick reminder, any Malaysia-issued Visa and ...
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I am unable to add my credit/debit card!At this point, ShopBack only supports Visa and Mastercard credit and debit cards that are issued in Malaysia. If you are having trouble adding a card to ShopBack, please ensure: - your card has been issued in Malaysia - the card you are trying to ...
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Can I remove or delete my debit/credit cards from my Account?You can remove your linked card(s) from your ShopBack account and the steps are simple. a) Log in to your ShopBack Appb) Tap on the 'Account' on the bottom rightc) Tap on 'Add/Manage Payment Methods'd) Click on the and tap 'Remove Card'e) Doubl...