Creating a ShopBack Account
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How do I sign up for a ShopBack account?Did I just stumble upon a person who's interested to join ShopBack? Welcome, welcome! Let me teach you how to sign up for a ShopBack account. First of all, you can choose to sign up via the website or the ShopBack application. 🖥️ Here's how to s...
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Why does ShopBack claim my mobile number is in use already?Oh no, there could be several possibilities on how this occurs. 😯 1. Someone mistakenly inserts your mobile number 2. You accidentally created a different account 📌 Each mobile number can only be linked to one (1) ShopBack account. If you ...
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How do I verify my account?ShopBack account verification is quite simple! You'll only need to verify your mobile number and your email address. 😀 And guess what? The instant you signed up and received an OTP for verification, your mobile number was verified! All that's le...
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I did not receive my verification email. What should I do?Verification email via Website: Verification email via device: If you have yet to receive the ShopBack verification email within 5 to 10 minutes, kindly check if: 1) Typo: Check whether the registered email address is spelt correctly. It might...
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How do I add my bank details for withdrawal?Someone's excited to get their money! 🤑 To withdraw your Available Cashback, you must first add your bank details first. Here's how to do so: 1. Open your ShopBack account via application or website. 2. Go to the "👤" icon and: Click on Withdr...
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How do I verify my payment details?Verifying your payment details for Cashback withdrawal is included in the process of adding your bank details. After entering your bank details, you will receive an email from ShopBack with the subject Please verify your cashout details.All you ...
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I am unable to verify my payment details. What should I do?If you have yet to receive the ShopBack verification email within 5 to 10 minutes, kindly check if: 1) Typo: Check whether the registered email address is spelt correctly. It might seem impossible, but it happens quite frequently. 2) Refresh: Some...
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I am unable to add my payment details. How do I proceed with cashout?Kindly note that you are required to add payment details to your Shopback account to be able to request a withdrawal. As this step involves monetary activities, you would not be able to proceed with cashout if it is not complete. The reasons for t...
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What should I do if I did not receive my OTP?Didn't receive your one-time password (OTP)? Don't worry! At times, missing OTPs are due to reasons such as: 1. Location or network provider issues such as poor reception issue 2. Mobile device issues such as weak battery or phone may have been tu...
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Is there bonus Cashback for new sign ups?Do you mean, ShopBack giving bonuses for new sign-ups? Of course, we do! You can earn bonus Cashback if you sign up for a ShopBack account with a referral link provided by an existing ShopBack user! This is actually under the Refer-a-friend progra...
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Where do I enter my referral code?This is how you can apply your referral code via the ShopBack app! The process is also the same for the ShopBack website. 😊 📌 This can only be done during sign-up! If you have any further queries, please feel free to chat with our ShopBack Virt...
