Payment Enquiry
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How secure is ShopBack PayLater?
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I have paid my scheduled instalment, but it was not updated
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I need an alternative payment method
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How can I request for a refund for my ShopBack PayLater?
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What can I do if I was charged more than once for my ShopBack PayLater?
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Is my credit/debit card information safe?
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What happens if my ShopBack PayLater transaction is not reflected in my ShopBack account?
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Why do I get an error when making a payment?
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What should I do if a payment is captured without my authorization?
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How can I update my default payment method?
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What type of cards can I use?
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Is there a limit to how much I can spend?
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How can I make payments for my instalments?
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What should I do if I’ve exceeded the credit limit of my default card?
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Why can’t I remove my card from the ShopBack app?
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How do I make a manual/early repayment?
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What happens if I missed paying my instalments?
