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Help centre · ShopBack Malaysia
Troubleshooting help
Order and delivery issues

Order and delivery issues

For problems with your orders, including shipping, returns, cancellations and refunds.

Didn't receive order confirmation
Didn’t receive my order or received wrong or unsatisfactory product
Expired gift Voucher
ShopBack gift link was not sent

The ShopBack help centre provides guidance on how to use ShopBack and what to do if you encounter a problem.

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