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  1. Help centre · ShopBack Malaysia
  2. Guides

Guides

Get familiar with how to use ShopBack.

Account and login guides

  • Get started: Set up your ShopBack account
  • Login and passwords
  • Manage your personal details
  • Manage your ShopBack notifications and alerts
  • Deactivate your account

Shopping guides

  • Shop online via ShopBack
  • Shop and pay in 3 with PayLater
  • Guide to Vouchers
  • Gifting guide for senders and recipients

Cashback guides

  • Withdraw your Cashback
  • Cashback glossary: Terms and definitions
  • Cashback tracking tips
  • Report missing Cashback
  • Install and use the ShopBack Button browser extension

Payment guides

  • Understand and manage PayLater instalments
  • How to pay for your purchase
  • Manage payment methods
  • Card and transaction data and security
  • Info for hoolah users

Special deals guides

  • Earn more with Cashback challenges
  • Promos: Even more savings
  • Refer a friend for bonus Cashback

Order and delivery guides

  • Order, delivery and returns info
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The ShopBack help centre provides guidance on how to use ShopBack and what to do if you encounter a problem.
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