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Help centre · ShopBack Malaysia
Troubleshooting help
Account and login issues

Account and login issues

Get help to resolve problems with sign-up, verification, login and passwords.

Did not receive OTP via SMS or text message
Account already exists
Unable to verify account
Did not receive reset password email
Problems logging in
Merge accounts
Problems with notifications and alerts

The ShopBack help centre provides guidance on how to use ShopBack and what to do if you encounter a problem.

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