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  1. Help centre · ShopBack Malaysia
  2. Troubleshooting help
  3. Cashback issues

Cashback issues

Get help with Cashback tracking and status problems, such as late or missing Cashback or incorrect amounts.

  • Cashback status issues
  • Cashback tracking issues: Missing or incomplete Cashback
  • Didn’t receive the referral bonus
  • Withdrawal not received
  • Withdrawal adjustment and rejection
  • Problems adding or verifying withdrawal info
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The ShopBack help centre provides guidance on how to use ShopBack and what to do if you encounter a problem.
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